The Pharma Supply Chain Platform That Does It All
vSMAART unifies Exception Management, Master Data (SynQD), B2B EDI (TransIQ), and an Integration Hub into one intelligent platform — so your team stops switching between systems and starts resolving issues faster.
Platform in Action
Real-Time Exception Monitoring
Product & Master Data (SynQD)
Trading Partner & EDI (TransIQ)
One Platform. Four Essential Capabilities.
Pharmaceutical supply chain teams have been forced to piece together disconnected spreadsheets, standalone EDI translators, siloed email threads, and fragmented data networks. vSMAART eliminates all of it.
Exception Management
Pillar 1AI-powered triage that reads every inbound serialization exception, assigns category, priority, and root cause before a human sees it. Every email from a trading partner becomes a structured, trackable work item.
- AI triage: auto-category, priority & root cause on arrival
- Email-to-ticket: Office 365 OAuth, IMAP, POP3
- Full ticket lifecycle — New → Open → In Progress → Closed
- No-code automation rules (event-based & scheduled)
- Complete audit trail — never fail a compliance review
- Bulk actions, linked tickets, CSV/Excel export
SynQD — Master Data
Pillar 2The single authoritative registry for every product, trading partner, GTIN, and location in your supply chain network. Bad data never enters — NDC, GTIN, and GLN are validated at entry.
- Product catalog: NDC-10/11, GTIN-14, strength, dosage, packaging
- Partner registry: GLN-13, DEA, TIN, state license
- Serialization flags: lot-tracked, expiry, cold chain, serialized
- Bulk import with Excel templates & error reports
- Bidirectional sync with industry master data networks
- Referenced by TransIQ EDI & Exception Management in real time
TransIQ — B2B EDI
Pillar 316 standard X12 EDI transaction types covering the complete order-to-cash, warehouse, and inventory lifecycle — with DSCSA-aware validation on every document. Your standalone EDI translator can retire.
- 16 types: 850, 855, 856, 810, 997, 999, 940, 945, 943, 944, 846, 867, 820, 824, 832, 852
- Inbound parsing & outbound X12 generation
- DSCSA attributes: lot, expiry, serialization, pedigree per transaction
- Auto-acknowledgement (997/999) — zero manual effort
- Per-partner EDI profiles, code translation, mapping rules
- Full exception & audit trail shared with Exception Management
Integration Hub
Pillar 4The connective tissue across your entire pharma technology stack — linking L4 serialization systems, ERP, WMS, industry master data networks, compliance investigation tools, and ITSM platforms.
- L4 serialization platforms — exceptions auto-create tickets
- Jira & ServiceNow — bidirectional ticket sync with field mapping
- Microsoft Office 365 — OAuth email-to-ticket
- ERP & WMS — REST API + webhooks
- Industry master data networks — bidirectional SynQD sync
- Open REST API — future-proof, vendor-agnostic
AI That Actually Understands Pharma
vSMAART's triage engine is powered by OpenAI and trained on pharmaceutical exception patterns — not generic AI. It resolves product names, partner names, and root causes from domain-specific content the moment an exception arrives.
- Reads inbound emails & assigns product, partner, priority, and root cause automatically
- Predictive trend analysis — identify at-risk product lines before exceptions spike
- Anomaly detection on serialization event patterns
- Graceful fallback — full platform operation when AI service is unavailable
Built for Pharma Compliance from Day One
DSCSA compliance isn't bolted on — it's baked into every pillar. Every transaction, every exception, every data record carries the compliance context your regulators require.
DSCSA & EPCIS
Full Drug Supply Chain Security Act traceability and EPCIS event support across Exception Management, TransIQ EDI, and the Integration Hub. Lot, expiry, serialization, and pedigree enforced at the document level.
Audit Trail & RBAC
Every action in every pillar is logged with timestamp and user. Role-based access control with feature-level and action-level permissions across Root Admin, Customer Admin, Customer User, Consultant, and Partner roles.
Enterprise Security
Multi-tenant data isolation, passwords and credentials encrypted at rest, CSRF/XSS/SQL injection protection, configurable session management, and full audit log export for regulatory reporting.
Built for Every Team in Your Organization
vSMAART delivers role-specific value across every function that touches pharmaceutical supply chain operations.
Serialization & Compliance Teams
A complete, auditable record of every exception — from arrival to resolution. DSCSA compliance built in. Never fail a regulatory review.
EDI & Supply Chain Ops
All 16 standard pharma EDI types with per-partner profiles, DSCSA validation, and auto-acknowledgement. Your standalone EDI translator can retire.
IT & Integration Leaders
Open REST API, webhooks, and pre-built connectors for Jira, ServiceNow, Office 365, L4 platforms, ERP, WMS, and industry master data networks.
Executive Stakeholders
Reduce manual exception handling, eliminate EDI reconciliation, and get the audit trail that makes regulatory reviews routine — all from one cloud platform.
Why vSMAART Wins
Purpose-built for pharmaceutical supply chain — not adapted from a generic platform.
All Four Pillars Natively Integrated
Exception Management, SynQD, TransIQ, and the Integration Hub share the same data model. No reconciliation. No silos. One source of truth.
Purpose-Built for Pharma
NDC, GTIN, GLN, DEA, SSCC, DSCSA, EPCIS, lot tracking, cold chain, pedigree — every feature understands pharmaceutical supply chain data out of the box.
AI That Works in Pharma Context
Not generic AI. The triage engine is trained on pharma exception patterns and resolves product names, partner names, and root causes from domain-specific content.
16 EDI Types — No Standalone Translator
Complete order-to-cash, warehouse, and inventory EDI lifecycle in the same platform as your exception and master data management.
Open Integration Architecture
Pre-built connectors to L4 systems, ERP, WMS, industry master data networks, and compliance tools. Works with what you have — and whatever you add next.
Multi-Tenant for Consultants
The Consultant role lets a single user manage multiple client organizations from one login — ideal for pharma consulting firms managing serialization for several clients simultaneously.
Ready to See vSMAART in Action?
Talk to a VariTec supply chain specialist. We'll walk you through the platform with your use case — exception management, EDI, master data, or all four pillars together.